Terms & Conditions
Overview
Welcome to Alba Residences. By accessing or using our website (www.alba-residences.com) and booking any of our properties, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Definitions
- “We”, “Us”, “Our”: Refers to Alba Residences.
- “Guest(s)”, “You”, “Your”: Refers to any individual or entity using our services or website.
- “Property”: Refers to the apartments listed for short-term rental on our website.
2. Booking Process
2.1. Reservation
- All bookings are subject to availability and confirmation.
- A reservation is confirmed only upon receipt of a booking confirmation email from us.
2.2. Payment
- A deposit or full payment may be required to secure your booking.
- Payment methods accepted: credit card, bank transfer, PayPal, and Revolut.
2.3. Cancellations and Refunds
- Cancellation policies will be outlined during the booking process and in your confirmation email.
- Refunds, if applicable, will be processed according to the stated policy.
3. Check-In and Check-Out
- Check-in Time: 3:00 PM
- Check-out Time: 11:00 AM
- Early check-in or late check-out requests must be pre-approved and may incur additional charges.
4. Guest Responsibilities
4.1. Occupancy
- The maximum number of guests allowed per property will be stated during booking.
- Only registered guests may stay in the property.
4.2. Conduct
- Guests must respect the property, neighbors, and local regulations.
- Any damage caused to the property will be the guest’s responsibility and may result in additional charges.
4.3. Prohibited Activities
- No smoking, parties, or illegal activities are permitted on the premises.
5. Liability
- Alba Residences is not responsible for any personal injury, loss, or damage to personal belongings during your stay.
- Guests are encouraged to secure their own travel insurance.
6. Privacy Policy
- We value your privacy and handle personal data in accordance with applicable laws.
- For detailed information, please refer to our Privacy Policy.
7. Amendments
- Alba Residences reserves the right to amend these Terms and Conditions at any time.
- Updated terms will be effective immediately upon posting on our website.
8. Governing Law and Jurisdiction
- These Terms and Conditions are governed by the laws of Greece.
- Any disputes shall be resolved in the courts of Athens, Greece.
If you have any questions about these Terms and Conditions, please contact us at [email protected]
Last Updated: December 12th, 2024
Still have questions? Ask us.
Booking Process
- Reservations are confirmed only after payment and receipt of a confirmation email.
- Errors during booking should be reported immediately.
Payment Terms
- Accepted payment methods and timelines.
- Details on taxes, fees, and security deposits.
Cancellation Policy
- Cancellation deadlines and refund conditions.
- Fees for no-shows or late cancellations.
Guest Responsibilities
- Occupancy limits, conduct, and damages.
Technical Issues
- Liability for website errors or downtime.
Privacy and Data Use
- GDPR compliance and data handling policies.
Disputes and Governing Law
- Jurisdiction under Greek law.
We reserve the right to refuse service to anyone for any reason at any time. The website and services must be used only in compliance with applicable laws and regulations. You agree not to exploit or misuse the services for commercial purposes without prior authorization. Alba Residences cannot guarantee uninterrupted or error-free access to its website or services and is not liable for delays, interruptions, or inaccuracies. Use of the services implies acceptance of all policies and terms outlined.
We strive for accuracy but cannot guarantee that all information on our website is complete, accurate, or up-to-date. Content may be updated or corrected at any time without notice.
Alba Residences reserves the right to modify or discontinue services, pricing, or features at any time without prior notice. Changes will take effect immediately upon publication on our website. We are not liable to guests or third parties for any adjustments, price changes, or service interruptions.
Descriptions, pricing, and availability of our apartments or services are subject to change without notice. We reserve the right to limit service access or refuse reservations when necessary.
Guests are responsible for providing accurate, complete, and up-to-date billing and account information during the booking process. Any incorrect or missing details may result in reservation delays or cancellations. Alba Residences reserves the right to cancel reservations if fraudulent or inaccurate information is detected. It is the guest’s responsibility to promptly update any changes to their details to ensure seamless service.
Our website may include links to third-party websites or services for your convenience. Alba Residences does not own, control, or take responsibility for the content, policies, or practices of these third-party platforms. Accessing such links is at your own risk, and we recommend reviewing the terms and conditions of any third-party service before using it. Alba Residences is not liable for any damages or issues arising from your interactions with these external links.
Your submission of personal information is governed by our Privacy Policy, ensuring compliance with data protection regulations.
Alba Residences strives for accuracy in all content provided on the website. However, occasional errors, inaccuracies, or omissions may occur in descriptions, pricing, availability, or other details. We reserve the right to correct these errors, update information, or cancel reservations affected by inaccurate details, even after a booking is confirmed. Guests are encouraged to contact us for clarification if discrepancies are noticed before or after booking.
Guests and visitors are prohibited from using the website or its services for any unlawful, harmful, or unauthorized purposes. This includes, but is not limited to, fraudulent activity, violating local laws, disrupting the website’s functionality, or infringing on the rights of others. Any misuse may result in the termination of access and legal action if necessary. Alba Residences reserves the right to monitor and restrict use to ensure compliance with these terms.
Our services are provided "as is" without warranties of any kind. Alba Residences is not liable for damages resulting from service interruptions or inaccuracies.
You agree to indemnify and hold Alba Residences harmless from claims, liabilities, or damages arising from your breach of these terms or misuse of our services.
If any part of these terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
We reserve the right to terminate or suspend access to our services without prior notice for violations of these terms.
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These terms are governed by Greek law, with disputes subject to the exclusive jurisdiction of Athens courts.
We may update these terms at any time. Changes will be effective immediately upon posting, and continued use of the website implies acceptance.
For questions or concerns, please contact us at [email protected]